CAPEC-412

Pretexting via Customer Service
Low
Draft
2014-06-23
00h00 +00:00
2019-09-30
00h00 +00:00
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Descriptions CAPEC

An adversary engages in pretexting behavior, assuming the role of someone who works for Customer Service, to solicit information from target persons, or manipulate the target into performing an action that serves the adversary's interests. One example of a scenario such as this would be to call an individual, articulate your false affiliation with a credit card company, and then attempt to get the individual to verify their credit card number.

Informations CAPEC

References

REF-348

The Official Social Engineering Portal
http://www.social-engineer.org

Submission

Name Organization Date Date release
CAPEC Content Team The MITRE Corporation 2014-06-23 +00:00

Modifications

Name Organization Date Comment
CAPEC Content Team The MITRE Corporation 2017-08-04 +00:00 Updated Description Summary
CAPEC Content Team The MITRE Corporation 2019-09-30 +00:00 Updated Related_Attack_Patterns
The information presented on CVE Find originates from several carefully selected reference sources. CVE data is provided by MITRE Corporation and the National Vulnerability Database (NVD). The Known Exploited Vulnerabilities (KEV) catalog is sourced from the Cybersecurity and Infrastructure Security Agency (CISA), while EPSS scores come from FIRST.org. Additionally, data regarding software weaknesses (CWE) and common attack patterns (CAPEC) is maintained by MITRE Corporation, and information on hardware and software configurations (CPE) is provided by the NVD.