CVE-2026-93582 : Détail

CVE-2026-93582

9.4
/
Critique
A07-Identif. and Authent. Fail
Network
2026-10-12
07h16 +00:00
2026-10-12
07h16 +00:00
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Descriptions du CVE

The HTTP Basic Authentication modules in ((OTRS)) Community Edition 6 and prior accept the authenticated username from either the REMOTE_USER or HTTP_REMOTE_USER environment variable. In CGI and mod_perl based deployments, HTTP request headers may be mapped to corresponding HTTP_* environment variables. As a result, an unauthenticated remote attacker can supply a crafted Remote-User request header which is exposed to the application as HTTP_REMOTE_USER. When HTTP Basic Authentication is configured as the authentication backend, OTRS trusts this value as an already authenticated username and does not perform an additional password verification. An attacker may therefore authenticate through the Generic Interface as an existing agent or customer user without knowing the corresponding credentials. The resulting privileges depend on the account being impersonated. Successful exploitation may allow access to confidential information and modification of data or configuration with the permissions of the affected user. Exploitation requires HTTP Basic Authentication to be configured as an authentication backend and a web server environment in which attacker-controlled HTTP headers are exposed through the corresponding HTTP_* environment variables. OTRS 7 and later are not affected by this attack vector due to the use of Mojolicious/Hypnotoad and does not expose arbitrary request headers through %ENV in the manner required for exploitation. The supported REMOTE_USER mechanism additionally requires validation through the configured SSO shared secret. The unused HTTP_REMOTE_USER fallback has nevertheless been removed as a security-hardening measure. Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

Informations du CVE

Faiblesses connexes

CWE-ID Nom de la faiblesse Source
CWE-290 Authentication Bypass by Spoofing
This attack-focused weakness is caused by incorrectly implemented authentication schemes that are subject to spoofing attacks.

Métriques

Métriques Score Gravité CVSS Vecteur Source
V3.1 9.4 CRITICAL CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L

Base: Exploitabilty Metrics

The Exploitability metrics reflect the characteristics of the thing that is vulnerable, which we refer to formally as the vulnerable component.

Attack Vector

This metric reflects the context by which vulnerability exploitation is possible.

Network

The vulnerable component is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).

Attack Complexity

This metric describes the conditions beyond the attacker’s control that must exist in order to exploit the vulnerability.

Low

Specialized access conditions or extenuating circumstances do not exist. An attacker can expect repeatable success when attacking the vulnerable component.

Privileges Required

This metric describes the level of privileges an attacker must possess before successfully exploiting the vulnerability.

None

The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files of the vulnerable system to carry out an attack.

User Interaction

This metric captures the requirement for a human user, other than the attacker, to participate in the successful compromise of the vulnerable component.

None

The vulnerable system can be exploited without interaction from any user.

Base: Scope Metrics

The Scope metric captures whether a vulnerability in one vulnerable component impacts resources in components beyond its security scope.

Scope

Formally, a security authority is a mechanism (e.g., an application, an operating system, firmware, a sandbox environment) that defines and enforces access control in terms of how certain subjects/actors (e.g., human users, processes) can access certain restricted objects/resources (e.g., files, CPU, memory) in a controlled manner. All the subjects and objects under the jurisdiction of a single security authority are considered to be under one security scope. If a vulnerability in a vulnerable component can affect a component which is in a different security scope than the vulnerable component, a Scope change occurs. Intuitively, whenever the impact of a vulnerability breaches a security/trust boundary and impacts components outside the security scope in which vulnerable component resides, a Scope change occurs.

Unchanged

An exploited vulnerability can only affect resources managed by the same security authority. In this case, the vulnerable component and the impacted component are either the same, or both are managed by the same security authority.

Base: Impact Metrics

The Impact metrics capture the effects of a successfully exploited vulnerability on the component that suffers the worst outcome that is most directly and predictably associated with the attack. Analysts should constrain impacts to a reasonable, final outcome which they are confident an attacker is able to achieve.

Confidentiality Impact

This metric measures the impact to the confidentiality of the information resources managed by a software component due to a successfully exploited vulnerability.

High

There is a total loss of confidentiality, resulting in all resources within the impacted component being divulged to the attacker. Alternatively, access to only some restricted information is obtained, but the disclosed information presents a direct, serious impact. For example, an attacker steals the administrator's password, or private encryption keys of a web server.

Integrity Impact

This metric measures the impact to integrity of a successfully exploited vulnerability. Integrity refers to the trustworthiness and veracity of information.

High

There is a total loss of integrity, or a complete loss of protection. For example, the attacker is able to modify any/all files protected by the impacted component. Alternatively, only some files can be modified, but malicious modification would present a direct, serious consequence to the impacted component.

Availability Impact

This metric measures the impact to the availability of the impacted component resulting from a successfully exploited vulnerability.

Low

Performance is reduced or there are interruptions in resource availability. Even if repeated exploitation of the vulnerability is possible, the attacker does not have the ability to completely deny service to legitimate users. The resources in the impacted component are either partially available all of the time, or fully available only some of the time, but overall there is no direct, serious consequence to the impacted component.

Temporal Metrics

The Temporal metrics measure the current state of exploit techniques or code availability, the existence of any patches or workarounds, or the confidence in the description of a vulnerability.

Environmental Metrics

These metrics enable the analyst to customize the CVSS score depending on the importance of the affected IT asset to a user’s organization, measured in terms of Confidentiality, Integrity, and Availability.

security@otrs.com

Références